Many People tell me about having Virus but nothing found of that kind. Failing Hardware are the cause of this type of problems and badly written software coding or other software developer mistake. But John's problem was occur due to the overuse of the RAM & disable security programs.
1. Boot Into Window Safe Mode
First thing is don't depend default antivirus program which already install on your pc.
Boot into a window safe mode then run cloud based malware scanner. Interference of the malware reduces when window runs in safe mode.
2. Scan & Clean PC With these Softwares
When you are in safe mode, open a browser & ESET online scanner after that try Trend Micro's House Call.
Malware designed for windows is not working in another operating system, try a linux based malware removal tool. I suggest you either ESET SysRescue Live or Kaspersky Rescue Disk 10.
Malware developers are evil but not stupid or lazy. They will use another trick to invent new one to stay there in your pc. Once a pc get in contact with the malware, you should go for the full solution to fix it.
3. Starting Over With A Clean Window
Firstly, make backup of your file & stored data. Now securely format your SSD hard disk. There are two softwares which are good for hard drives Darik's Boot & Nuke. For an SSD, go to the manufacturer's website of the hard drive for the specific instructions. This will probably give you a speacial program for downloading.
If you have image backup of your data which you made before the infectected pc, restore from that. After it copy your data into newly restored drives.
Otherwise, download & prepare installation media for win7, win8.1, win10. Boot from that media & install windows. This artical is specially for window 10, but the general advice will work for any version of window.
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